Home Safe has a mission to support and help vulnerable and older people who may find themselves in need of assistance. We believe in ensuring that people can live independently for as long as possible, while having help at the touch of a button when needed.

 

Across the UK, our alarms and professional team are helping thousands of people to live independently, confidently and providing their loved ones with peace of mind

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Home Help uses Hawkeye Security Care monitoring centre, with trained medical agents available 24 hours a day, 7 days a week and have among the fastest response times in the industry.

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Hawkeye are TEC (Technology Enabled Care) certified and a member of the TSA. The TSA is the industry and advisory body for technology enabled care (TEC) in the UK

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TSA Standards of calls answered                Hawkeye

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97.5% within 60 seconds                                 99.5% within 30 seconds
99% in 3 minutes                                              100% within 60 seconds    
100% in 5 minutes

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